Payments, Cancellations & Refunds

What you purchase through Banker and how payments and refunds work.

Last updated: August 2026

What you pay for

Payments made through Banker are payments for access to digital services, game features or league functionality. They are not bets, wagers, deposits or contributions to prize pools. Users cannot win or withdraw real money through Banker.

Prices for any paid features will be clearly displayed before you confirm a purchase. Where payment processing is active, payment processing is provided securely by Stripe. Banker does not receive or store your full payment-card details — these are handled directly by the payment processor.

What a purchase unlocks

A payment unlocks the specific digital functionality described at the point of purchase. For example, the £4.99 LMS League Creation purchase allows you to create and operate one Last Man Standing league for one season. Joining a league, making picks, and all gameplay remain free. A purchase does not enter you into a cash competition and does not provide an opportunity to win money or anything of monetary value.

Refunds and problems with a payment

Please contact Banker if:

you were charged twice for the same purchase;
you were charged but the purchased feature did not unlock;
a technical failure prevented Banker from supplying the purchased digital service; or
you believe a payment was taken incorrectly.

Where digital functionality has already been supplied or used, cancellation and refund rights may differ, subject always to your applicable statutory consumer rights.

Banker does not operate a blanket “no refunds” policy. Each request is considered fairly and in line with applicable consumer law.

Your consumer rights

Nothing in this policy affects your statutory consumer rights.

How to contact us about a payment

If you need help with a payment or refund, please contact Banker through the details on our Contact page or email support@bankerleague.com.