Contact Banker

Get help with your account, payments, refunds or privacy.

Last updated: August 2026

How to contact us

If you need help, please reach out about any of the following:

  • General support — using the app, gameplay questions, account access.
  • Account issues — login problems, username changes, account security.
  • Payments — purchases, unlock issues, billing questions.
  • Refunds — duplicate charges, failed unlocks, payment disputes (see Payments & Refunds).
  • Privacy / data requests — access, correction or deletion of your personal data (see Privacy Policy).

Contact details

Banker League

Operated by: Benjamin Stanier trading as Banker League

Support: support@bankerleague.com

You can use this email for general support, account issues, payment enquiries, refund requests and privacy/data requests.

What to include

To help us resolve your request quickly, please include:

  • your Banker username or the email address on your account;
  • a short description of the issue; and
  • for payment or refund enquiries, the purchase reference if you have one.